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Exchange and Return Policies
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In Upper School Bookstore
Upper School Bookstore Home
About Us
Frequently Asked Questions
Textbook Shipping
Book Shipping
Store Merchandise
Online Store
Exchange and Return Policies
Book Buy Back
Services
Contact Us
For the 2024-2025 school year,
all returns must be made by
Friday, October 4th, 2024
.
New Textbooks and Course Materials
(NOT kits) may be returned for full account credit if returned in the original condition within a reasonable time from the date of purchase, or before October 4th, 2024.
DO NOT
write in the book or remove
ANY
shrink wrap or the book will
NOT
be accepted. All books MUST be in brand new, resalable condition. No bent covers, no torn or dirty pages, no writing or highlighting whatsoever.
Kits with e-text/access codes
may not be returnable because they are registered in student names.
Kits made of course materials
may not be returnable because they are customized for students.
Defective electronics
may be exchanged or returned for full account credit.
Supplies
may be exchanged for either the same item or an item of the same value.
Apparel
must be brand-new, unworn, and have the original sales tag attached for full account credit or exchange.